Privacy Policy
This Privacy Policy explains how Interspersesoftware.com(“we,” “us,” or “our”) collects, uses, shares, and protects information in connection with your use of the AI Workflow System (the “System”).
1. Introduction to the System and AI
The AI Workflow System uses Artificial Intelligence (AI) and Machine Learning (ML) to process your data to automate, personalize, and optimize your travel planning and booking workflow. This includes generating itineraries, suggesting cost-saving options, and adapting to your preferences. By using the System, you understand and agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We collect information that falls into the following categories:
| Category | Description | Purpose of Collection and Use |
| A. Personal Identifiers & Contact Data | Name, email address, phone number, physical address, account password (encrypted). | To create and manage your account, communicate with you, and for security/verification. |
| B. Travel-Related Information | Trip dates, destinations, flight and accommodation preferences, loyalty program details, budget, dietary restrictions, passport/ID details (only if you choose to input for booking). | Core to the service: To generate, manage, and book your travel itinerary and services. |
| C. Financial Data | Billing address, payment card details (processed by secure third-party payment processors and not stored by us). | To process payments for bookings. |
| D. User Input and Interaction Data (for AI) | Text, voice, or image prompts you input, AI-generated outputs (itineraries, suggestions), feedback on AI results, workflow steps taken. | AI Training/Improvement: To train and refine the underlying AI/ML models to improve accuracy, personalization, and relevance of future suggestions. |
| E. Usage and Technical Data | IP address, device type, browser information, operating system, pages/features visited, time spent, crash reports, error logs. | To monitor system performance, diagnose issues, ensure security, and understand user engagement for service improvement. |
| F. Location Data | General location derived from your IP address or, if enabled, precise location from your device. | To provide relevant, location-specific travel suggestions and comply with regional booking requirements. |
3. How We Use Your Information
We use your information for the following specific purposes:
To Provide the System: To generate personalized travel itineraries, manage bookings, and execute your workflow commands.
AI Model Training and Improvement: To analyze anonymized and aggregated user interactions (e.g., successful routes, accepted suggestions) to enhance the System’s AI models, ensuring they become more effective and less biased over time. We do not use sensitive personal information (like passport numbers or full financial details) for general model training.
Communication: To send service-related notifications, updates, booking confirmations, and promotional or marketing materials (you can opt-out).
Security and Fraud Prevention: To protect the System, detect and prevent fraud, and respond to legal requests.
4. Legal Basis for Processing (e.g., GDPR)
We process your data based on the following legal grounds:
Contractual Necessity: Processing is necessary to fulfill the contract of providing the travel planning and booking services you requested.
Legitimate Interests: Processing is necessary for our legitimate interests in maintaining, securing, and improving the System and its AI capabilities, provided these interests do not override your rights.
Consent: We rely on your consent for certain processing activities, such as sending marketing communications, which you can withdraw at any time.
Legal Obligation: Processing is necessary to comply with applicable laws, such as financial and booking regulations.
5. Sharing Your Information with Third Parties
We share your information only when necessary to operate the System or as required by law:
Travel Service Providers: We share necessary booking information (Name, dates, passport details, etc.) with airlines, hotels, car rental companies, and other third-party vendors to fulfill your travel bookings.
Third-Party AI Services: We may use third-party AI/LLM providers (e.g., OpenAI, Google Cloud AI) to power parts of our System. We share only the minimum input data required to generate a response, and we implement contractual safeguards to prevent these third parties from using your personal data for their own independent training or retention.
Service Providers: We engage third parties to perform services on our behalf, such as payment processing, data hosting, and analytics.
Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request (e.g., a court order or subpoena).
6. Data Security and Retention
Security: We use administrative, technical, and physical safeguards (such as encryption, access controls, and multi-factor authentication) to protect your data. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.
Retention: We retain your personal information for as long as your account is active or as necessary to provide you with the services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Anonymized and aggregated data, including that used to train the AI models, may be retained indefinitely.
7. Your Data Rights
Depending on your location and applicable law (e.g., GDPR, CCPA), you may have the right to:
Access: Request a copy of the personal data we hold about you.
Correction/Rectification: Request that we correct any inaccurate or incomplete personal data.
Erasure (“Right to be Forgotten”): Request the deletion of your personal data.
Restriction of Processing: Request that we limit the processing of your personal data.
Data Portability: Request that we transfer your personal data to another controller.
Object: Object to the processing of your personal data based on our legitimate interests.
Withdraw Consent: Withdraw your consent where we are relying on it to process your data.
To exercise any of these rights, please contact us using the contact details provided below.
8. International Data Transfers
Your data may be stored and processed in any country where we have facilities or engage service providers. By using the System, you understand that your data may be transferred to countries outside of your country of residence, which may have different data protection laws. We implement appropriate safeguards (e.g., Standard Contractual Clauses) to ensure your data remains protected.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “Last Updated” date.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: [cs@interspersesoftware.com]
